When thinking about basketball there are certain teams that
automatically come into mind. Besides the home team, one cannot help but to
think about the Lakers, Heat, Bulls, Celtics and a few of the other large
franchise teams. Unless a smaller team is a playoff contender, it is not
usually getting much press. So how do these teams gain momentum and amp up
their fan base? How when you are the Kings or Warriors, playing in the same
state as the LA teams (Clippers and Lakers), do you compete?
The seemingly obvious answer would be to acquire an all-star
caliber player, but when you are a smaller franchise that is not always
financially feasible. So many move to idea of a new arena: adding technology
and creating architecture that will draw in a crowd. The problem with these
ideas is that they bring people in for the wrong reason. Let’s say a team uses
a large sum of their salary to bring in a star player and that player gets hurt
or gets traded, now what? The team is in the same boat in which they started
because people were not coming to see the team; they were coming to see the
star. It’s the same scenario with the arena. There are all kind of natural and
unnatural causes that could destroy an arena. If you bring people in for that
reason, they go when the arena goes. By using these tactics, the team is
creating a fan base for a player or for an arena. So how does the team create a
fan base for itself?
While large teams look to marketing, for the smaller teams
this is not enough. All NBA teams have a marketing department, but these people
are mainly there to sell tickets and sell ads. These smaller teams need to open
their eyes to creativity beyond basic marketing. They need something to draw
people in and keep them there. They need to invest in a brand story. People
invest in things with which they feel a connection and a brand story would give
them that connection. Sarah Doody said it best, "If you want your product to be heard by consumers, it must be rooted in a story that consumers emotionally can connect with." A brand
story would create a meaning behind the team and create affiliation with its
current fans while recruiting its fans of the future. The proper story could
create a cult like following for these small teams and keep them relevant for
years to come.
Briana Scales
Briana Scales
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